EducateMe offers four pricing plans: Starter, Pro, Premium, and Enterprise. All plans are available with monthly and annual billing (annual plans include a 10% discount).
You can compare all features and limits on our pricing page.
How do payments work?
EducateMe charges are based on the plan, any addons purchased, and the number of active users in your learning space.
A user counts as active if they:
Have access to at least one active learning content (course, library, or learning path)
Are not suspended
Monthly Pricing
Minimum monthly commitment: $79 for up to 40 active users
Additional users: $2 per user per month
Example: You have 50 active users (first 40 users: $79 + extra 10 users × $2 = $20) = $99
Payment Cycles
When you upgrade to a paid subscription, you are charged the total of your chosen plan. Your billing cycle begins on the date of payment.
First Payment
You are charged the plan price upfront.
Example: Paid on November 1 - $79 for up to 40 users.
Following Months
Any users above the included limit are billed as overage, added to the next month’s invoice.
Example: If you have 45 users next month:
First 40 users: $79
Extra 5 users × $2 = $10
Total for the month: $89
Billing page overview
Navigate to Organization Settings → Billing. The Billing page now includes three tabs: Overview, Plans, and Invoices.
The Overview tab gives you a quick snapshot of your subscription and upcoming charges. It shows your current plan with a link to manage the subscription in Stripe, the amount of your next invoice, and the next invoice date with direct access to the Invoices tab. You’ll also find available upgrade options and add-ons in this section.
Addons are optional features that can be used with any plan and are included during your free trial.
AI Roleplay allows you to create realistic, AI-powered practice scenarios so learners can build confidence, improve communication skills, and receive instant feedback. Sessions are purchased as a one-time bundle, for example, 50 sessions for $175.
If you need more AI Roleplay sessions beyond your plan limit, you can easily purchase additional session packs:
50 sessions – $175
100 sessions – $325
200 sessions – $600
Purchased sessions are automatically added to your account once payment is completed, so learners can continue practicing without interruption.
The Plans tab displays all available plans and allows you to compare options. To change plans, select Choose plan on an eligible upgrade.
Important: Your current plan is marked as Current plan and cannot be selected again.
The Invoices tab contains your full invoice history. You can also use Stripe to access and download invoices:
Click Invoices on the Billing page.
Under invoice history, choose the invoice you want by clicking View invoice.
You’ll be redirected to Stripe, where you can download the invoice, receipt, and view payment details.
How to update your payment method?
You can change the payment method used for your EducateMe subscription.
To update your payment method, follow these steps:
Navigate to Organization Settings → Billing
Click Manage
3. In Stripe, go to the Payment Method section
4. Click Add payment method and enter your new card details
5. Set the new method as your default
Expert Tip: Consider annual billing to take advantage of the discount and reduce monthly administration for recurring payments.
FAQ
Q: What is the refund policy?
A: EducateMe does not provide refunds for subscriptions. If you have any questions or concerns about charges or billing, please reach out to our support team for assistance.
Q: Who is an active user?
A: A user is considered active if they are a team member with access to the platform or a learner who is assigned to active learning content, such as a course, course library, or learning path.
Q: Can I update my payment method?
A: Yes. Go to Organization Settings → Billing, click Manage , and update your payment method in Stripe.