EducateMe offers four pricing plans: Pro, Premium, Scale, and Enterprise. All plans are available with monthly and annual billing.
Annual subscriptions include a 10% discount.
You can compare all features and limits on our pricing page.
How do payments work?
EducateMe charges are based on:
Your plan
Any add-ons purchased
The number of users in your workspace
Important: All users added to your learning space occupy a seat and are billed, with the exception of suspended accounts.
Payment methods
EducateMe uses Stripe to securely process subscription payments and invoices.
Available payment methods include:
Credit or debit card
Bank payments
Google Pay
Cash App Pay
You can manage payment methods, view invoices, and update billing details anytime through Organization Settings → Billing → Overview (Change payment method).
Monthly Pricing
Minimum monthly commitment: $239 for up to 80 users
Additional users: $3 per user per month
Example:
You have 100 users
First 80 users: $239
Extra 20 users × $3 = $60
Total: $299
Payment Cycles
When you upgrade to a paid subscription, you are charged the total of your chosen plan. Your billing cycle begins on the date of payment.
Seat count is reviewed at each renewal, and invoices are adjusted based on the number of billed seats in your workspace at that time.
First Payment
You are charged the plan price upfront.
Example: Paid on November 1 - $239 for up to 80 users.
Following Months
If your workspace exceeds the users included in your plan, overages are added to the next invoice.
Example:
Included users: 80
Current users: 85
Extra 5 users × $3 = $15
Total next invoice: $254
Adding or removing users
Adding users mid-cycle results in prorated charges for the remainder of the billing period.
Removing or suspending users lowers billed seats beginning with the next billing cycle.
Seats can be reassigned during your current billing period without increasing charges, as long as total seat count does not increase.
This gives you flexibility to manage changing teams while keeping billing predictable.
Billing page overview
Navigate to Organization Settings → Billing. The Billing page now includes three tabs: Overview, Plans, and Invoices.
Overview:
Current plan
Next invoice amount
Next invoice date
Subscription management in Stripe
Available upgrades and add-ons
The Overview tab gives you a quick snapshot of your subscription and upcoming charges. It shows your current plan with a link to manage the subscription in Stripe, the amount of your next invoice, and the next invoice date with direct access to the Invoices tab. You’ll also find available upgrade options and add-ons in this section.
Addons are optional features that can be used with any plan and are included during your free trial.
AI Roleplay allows you to create realistic, AI-powered practice scenarios so learners can build confidence, improve communication skills, and receive instant feedback. Sessions are purchased as a one-time bundle, for example, 50 sessions for $175.
If you need more AI Roleplay sessions beyond your plan limit, you can easily purchase additional session packs:
50 sessions – $175
100 sessions – $325
200 sessions – $600
Purchased sessions are automatically added to your account once payment is completed, so learners can continue practicing without interruption.
The Plans tab displays all available plans and allows you to compare options. To change plans, select Choose plan on an eligible upgrade.
Important: Your current plan is marked as Current plan and cannot be selected again.
The Invoices tab contains your full invoice history. You can also use Stripe to access and download invoices:
Click Invoices on the Billing page.
Under invoice history, choose the invoice you want by clicking View invoice.
You’ll be redirected to Stripe, where you can download the invoice, receipt, and view payment details.
How to update your payment method?
You can change the payment method used for your EducateMe subscription.
To update your payment method, follow these steps:
Navigate to Organization Settings → Billing
Click Change payment method
3. In Stripe, go to the Payment Method section
4. Click Add payment method and enter your new card details
5. Set the new method as your default
Expert Tip: Consider annual billing to take advantage of the discount and reduce monthly administration for recurring payments.
FAQ
Q: What is the refund policy?
A: EducateMe does not provide refunds for subscriptions. If you have any questions or concerns about charges or billing, please reach out to our support team for assistance.
Q: Who do you charge for?
A: We charge for all team members and learners added to your workspace. The only exception is suspended users, who are not billed. To stop being charged for someone, suspend or delete their account.
Q: What if I added users who haven’t logged in yet?
A: Seats are reserved as soon as a user is added to your workspace, regardless of login activity or course assignment. If you no longer need that seat, suspend or remove the user. Changes take effect at the next billing cycle.
Q: Can I update my payment method?
A: Yes. Go to Organization Settings → Billing, click Manage , and update your payment method in Stripe.