EducateMe’s AI Roleplay feature lets you build realistic, scenario-based simulations for training, practice, and assessment. You can create tailored scenarios fast and easily by providing only a prompt.
See how to create AI Roleplay in a call type:
See how to create AI Roleplay in a chat type:
How to generate an AI Roleplay scenario?
Open a course program and select the AI Roleplay activity.
Click Create new.
Add a prompt describing the scenario: learner goal, audience, tone, and any relevant context.
Optionally, you can attach a PDF file for more personalized generation.
Click the send button.
Prompt example and tips
Include the description, goal, audience, and any other important information AI should know. The more detailed prompt is, the better outcome you can expect.
Make sure to attach files or links if needed.
Here is a little overview how it can look like:
"Create an Al roleplay about handling a customer deposit and account inquiry. In this scenario, the learner will act as a bank teller assisting a client (Al) who comes in with a deposit and some questions about their account. The goal is to practice professional communication, verifying identity, explaining account details, and addressing client concerns. Learner success will be measured by accuracy, politeness, clarity, and adherence to bank procedures. "
Selecting the roleplay format
When creating an AI Roleplay activity, you can choose how learners will interact with the AI. In the Edit of the activity, select the Type of roleplay:
Call — learners speak with the AI using voice
Chat — learners interact with the AI through a text conversation
Call
Call roleplays simulate real voice conversations where learners speak with the AI in real time. This format is ideal for practicing spoken communication skills such as sales calls, negotiations, interviews, or customer conversations.
Chat
Chat roleplays simulate real messaging interactions where learners type responses and receive replies from the AI in real time.
This format is useful for practicing written communication such as customer support, internal communication, or structured dialogue scenarios.
After the conversation ends, learners receive results and feedback, and instructors can review the transcript and session details in the Sessions tab.
Set the maximum call duration
Call roleplays end automatically when the time runs out. You can choose how long a call can last. The default is 20 minutes, and you can set it from 3 to 30 minutes.
This applies to Call roleplays only. The Maximum duration field is not shown for Chat Roleplay.
Open the AI Roleplay activity, click the three dots on the scenario card, and select Edit.
Make sure Type is set to Call.
In Maximum duration, enter the number of minutes, from 3 to 30.
Click Save changes.
Call roleplays you created earlier show 20 minutes in this field. You can change it in the same way.
How to edit the scenario after saving?
You can edit the scenario even after the changes were saved.
Select the AI roleplay scenario and click Edit scenario.
After reviewing the generated AI roleplay, simply click Save changes to launch it.
Expert tip: For the most accurate and realistic scenarios, include context such as learner role, goal of the exercise, tone, and possible challenges. The more specific the prompt, the better the simulation.
FAQ
Q: I have a problem with the AI roleplay scenario. What should I do?
A: Please feel free to book a call or use a live chat option to inform us if any troubles occur.
Q: Can I duplicate an existing AI Roleplay scenario?
A: Yes. Go to templates, choose the one you need, and click Duplicate template.
Q: Can I edit my AI Roleplay scenario?
A: Yes. Click Edit scenario once you have selected the AI roleplay you want.
Q: Can the learner speak/chat first in every scenario?
A: No. In First Message Mode, the AI assistant speaks first and sets the opening line.
Q: How long can a Call roleplay last?
A: 20 minutes by default. You can set the Maximum duration from 3 to 30 minutes.
Q: What happens when the time runs out?
A: The call ends automatically.
Q: Does Maximum duration apply to Chat Roleplays?
A: No. It applies to Call Roleplays only.





