Zoom is a secure and reliable video platform that enables users to easily schedule and conduct live sessions with Learners and automatically upload recordings for those who missed the meeting.
How to connect a Zoom account to EducateMe Organization?
Navigate to Organization Settings → Events settings and use the Connect Zoom button in the Zoom settings tab:
Make sure you're logged in to your Zoom account and authorize EducateMe to access your Zoom account:
How to change the default Zoom meeting Settings?
You can customize default settings for Event if you have a connected Zoom account in Organization Settings → Events settings. There are common Zoom settings like:
Start meetings with the host video on
Start meetings with the participants' video on
Participants can join the meeting before its host
Mute participants upon entry
How to set an automatic recording of meetings?
The default Zoom settings also allow enabling the automatic recording of events if the Zoom account is connected. To activate this option, go to Organization Settings → Events settings, and set the Automatically record meeting to:
Record the meeting to the cloud OR Record the meeting locally
Choose Record the meeting to the cloud if you would like recording to be uploaded to the platform and made available to Learners via their EducateMe accounts. Learners can access Recordings right from the Calendar or Dashboard:
Important: Connect a paid Zoom account to the EducateMe organization to ensure automatic meeting recording and uploading to the platform.
How to set a default zoom account for a course?
Setting a default Zoom account for each course allows different courses to have their live sessions simultaneously via Zoom. You can set a default Zoom account per course in Courses → Settings of the course→ Integrations → Zoom integration:
How to Manage Live Sessions with Zoom Event Rooms?
Use the Zoom tab when managing live sessions on the calendar. It will use the default Event settings set in Organization Settings:
In this window, you can still change the default course Zoom account and any other Zoom settings.
FAQ
Q: Can I connect multiple Zoom accounts to my EducateMe organization?
A: Yes. You can connect as many Zoom accounts as you need to the organization.
Q: Can I use one Zoom account for holding simultaneous live sessions?
A: No, this is the limitation on the Zoom side. To hold multiple live sessions via Zoom at the same time, you'd need to connect multiple Zoom accounts.
Q: Why was the recorded event not uploaded to the platform?
A: Please check the checklist below:
Check if you have enabled automatic recording of meetings in Organization Settings → Event settings. Note: There is still a chance that the default settings were changed for a particular meeting, and the automatic recording was disabled.
Check if you're using the paid Zoom account.
Check with Zoom support team if they have sent the recording to us once the meeting was over.
Q: Who can download the recording?
A: Learners cannot download event recordings. Instructors can download recordings of assigned courses from the Files Library. Admins can download recordings right from the video player and/or Files Library.