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How to Set Up Slack Integration

In this article, you’ll learn how to connect your Slack workspace to EducateMe, manage the integration, understand which notifications are delivered, and troubleshoot common issues.

Updated over 2 weeks ago

Slack integration allows you to receive real-time EducateMe notifications directly in your Slack workspace. This helps teams stay informed about learner progress, upcoming sessions, deadlines, and other training activities without switching platforms.


How to connect a Slack workspace to EducateMe Organization?

  1. Go to Organization Settings → Integrations → Essentials tab.

  2. Find the Slack card and click Connect.

  3. You’ll be redirected to Slack to approve the integration.

  4. Authorize EducateMe to access your Slack workspace.

Once the integration is complete, the Connect button will be replaced with the workspace information, showing:

  • Team name

  • Created at

How to manage Slack integration?

Click the three dots menu on the Slack card to manage your integration. Options include:

  • How it works (Opens this article in the help center).

  • Test integration (Runs a test notification to confirm the Slack connection (you’ll see confirmation messages in-app)).

  • Remove (Disconnects the Slack integration. A confirmation modal will appear before removal).


How Slack notifications work?

Once your Slack account is connected, notifications will mirror the email notifications you’ve enabled in your profile and each learner’s profile. This means that if you would normally receive an email (such as for a new assignment, a session reminder, or a course publication), you’ll also get the same notification in Slack.

Important: Learners will automatically receive notifications in Slack if the email address in their EducateMe profile matches their Slack account email. No additional setup is required on their side.

For example, if a learner is set to receive an email about a new assignment, session reminder, or course publication, they’ll also get the same notification in Slack.


Slack notifications example

  • Course invitation

  • Learning space invitation

  • Event reminder

  • Post-event feedback request

  • Recording uploaded

  • Assignment deadline reminder

Expert Tip: If Slack is a core communication tool for your team, integrating it with EducateMe is a must. It ensures everyone stays updated on learning activities in real time, reduces the risk of missed notifications, and keeps training-related updates aligned with your everyday workflows.


FAQ

Q: Can I connect multiple Slack workspaces to my EducateMe organization?
A: No, you can only connect one workspace at a time.

Q: Why didn’t a notification appear in Slack?
A: Please check the following:

  • Ensure the Slack integration is connected in Organization Settings → Integrations.

  • Verify the correct channel is assigned in Notification channels.

  • Reauthorize the integration if permissions have expired.

Q: Can learners control Slack notifications themselves?
A: No. Notifications are managed by admins or instructors at the organization or course level.

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