They allow you to:
Group learners logically
Automatically assign courses, course libraries, learning paths, and knowledge hubs
Control access to learning content
Perform bulk actions such as mass enrollment
Important: Learners never see tags. They are used internally by team members only.
How to create Tags?
Go to Tags
Click Create Tag
Enter a tag name
Choose Tag type (Department, Location, Role, Team, Other)
Create a tag.
How to assign Tags to learners
You can assign tags during learner onboarding:
Go to Learners
Click Invite learners
Invite learners via:
Email
CSV import (CSV must include a tag column)
Link
Select or create tags.
Note: Any courses, learning paths, knowledge hub’s content, or course libraries connected to a tag will be automatically assigned once the learner is invited.
Assign Tags in bulk
You can add or manage tags for multiple learners at once using bulk actions.
Go to the Learners page
Select one or more learners using the checkboxes
Choose Tags from the bulk action menu
Add or remove the required tag(s)
All selected learners will be updated at once. Any courses, learning paths, knowledge hub, or activity content inside courses or course libraries connected to those tags will be applied automatically.
Bulk tag management is especially useful for onboarding new cohorts, updating departments or roles, and maintaining large learner groups at scale.
Edit Tags for existing learners
Go to Learners
Open a learner profile
Click ⋮ (three dots) → Settings → Tags
Add or remove tags as needed
Click Save changes.
When a tag is added or removed, access to learning materials updates automatically.
Usage of Tags
Tags can be assigned only to Learners and are designed to support bulk enrollment and automation. They are especially useful when you need to enroll large groups without selecting learners one by one.
Enrolling learners by Tag
Create a tag, for example Department: Sales
Assign this tag to the relevant learners
Open the course you want to enroll learners in
Click Enroll learners
Select By tags
Choose the created tag
All learners with the selected tag will be enrolled automatically.
This approach ensures that existing learners are enrolled instantly, and any new learners who receive the same tag in the future can be enrolled just as easily.
This is commonly used for:
Company-wide onboarding
Department training
Compliance programs
Cohort-based learning
You can use tags to control who sees what content.
Example:
Tag learners as Manager (as role)
Grant content access only to that tag
Only managers will see the content
See more details and how to control the access for the Course library, Learning path, Knowledge Hub, or content inside of course’s activities.
Best Practices for Tags
Use clear, functional naming
Use tags to improve learner access and relevance
Common patterns:
Department: Marketing
Role: Manager
Team: Customer Success
Location: EMEA
Other: Compliance-Required
This keeps automation predictable and avoids duplicate or unused tags.
FAQ
Q: Can Instructors manage learner tags?
A: Yes. Instructors can view, add, and remove tags for learners they manage.
Q: Can Tags be used for mass enrollment?
A: Yes. Tags are the primary way to enroll large groups of learners at once. When a course, library, learning path, or knowledge hub is connected to a tag, all learners with that tag are enrolled automatically.
Q: What happens if I add or remove a tag from a learner?
A: The learner’s access updates automatically. Adding a tag grants access to all content linked to that tag, and removing it revokes access accordingly.
Q: Are Tags visible to learners?
A: No. Tags are internal and visible only to Admins and Instructors.
Q: What is the difference between Tags and Labels?
A: Tags are used only for learners and power automation, such as course assignment, content access, and mass enrollment. Labels are used
only for organizing courses and team members, and do not affect learners’ enrollment or access.